Street lighting for the municipality of Hilterfingen

• Operation and maintenance of 400 lights.
• Maintenance work with lift platform: check of condition, measurements and cleaning of lights, check of the transmission line support structure.
• 24/7 on-call service for fast correction of problems and defects.
• Documentation of the master and condition data of the lighting systems with the “luxBKW” online tool.
• Problem reporting platform for residents with a visual overview of the individual lights.

When Lorenz Saurer assumed his role as the Building Administrator in 2016, the process for fixing problems with lights was not clearly regulated for public street lights, different service providers responsible for problems in different parts of the village. Residents reported problems with the lights by phone – often with several reports for the same problem. Often the building authority was only able to determine the precise location after dark.

Lorenz Saurer quickly realised there was only one solution: one partner with a modern tool instead of several service providers. So the municipality concluded an operation and maintenance agreement with BKW Power Grid, which had already been modifying and expanding the lighting network in Hilterfingen for years. Hilterfingen was also the pilot municipality for “luxBKW”, the modern online tool for data, maintenance and problem management.